Mediacom Digital Adapter Instrukcja Konfiguracji Pobierz pdf (Strona 12)

Troubleshooting Guide

If your Digital Adapter is not coming on:

• Make sure that the power cord is securely connected to the back of the

Digital Adapter.

• Make sure that the Digital Adapter power cord is plugged into a working

power outlet.

If there is no picture on the TV and the light on the

Digital Adapter is blinking:

• Check your cables and make sure that they are attached correctly.

• Unplug the Digital Adapter, plug it back in, then wait ﬁve minutes for it to reset.

• Call Mediacom’s automated activation line again, 1-877-537-5360.

Refer to page 12.

If there is no picture on the TV and the light on the

Digital Adapter is solid (not blinking):

• Check that the TV is set to the proper HDMI input or tuned to the proper

channel (Ch 3 or Ch 4).

• If you are also connected to a VCR, try turning the VCR off.

• Check that the Digital Adapter is connected directly to the cable provider

outlet in your wall.

• Make sure that all cables are ﬁrmly connected.

• Check the input setting on your TV, making sure that it is set on ANT

or CABLE.

Troubleshooting Guide

If the remote control does not work:

• Check that the batteries still have a charge and are inserted correctly.

If you cannot get the remote to pair with your Digital

Adapter:

• Make sure your remote can “see” the front of the Digital Adapter during

the pairing process.

• Make sure you are holding down the SETUP button until the LED

Indicator changes from red to green.

If you cannot get the Digital Adapter remote

programmed to your TV:

• You may not be pressing the “CH^” enough times.

• Be sure to push the SETUP button within 5 seconds once your TV turns off.

• You may be pressing the “CH^” once the TV has already turned off.

Start over and press the button slowly.

• Find the small instruction booklet that came with the remote and use

those instructions to enter the code for your TV make and model.

If your VCR is not recording the right channel:

• The VCR will only record the channel that the Digital Adapter is tuned to.

Set your TV and VCR to the proper channel (Ch 3 or Ch 4), then use the Digital

Adapter remote to tune the Digital Adapter to the channel to be recorded.

For Additional Assistance: Please visit www.mediacomcable.com/getdigital

or contact customer service at 1-800-578-8697

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